Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to make it even better experience.
Frequently asked questions
How to contact you?
You can reach us through our contact page, by phone/whatsApp at +1 289-689-9250, or via email at info@ugadi.ca. We're always happy to assist you with any questions or concerns!
Can I pay on pickup?
Yes, you can always pay at the pick up location, using cash or interac.
Do you ship anywhere?
Currently, we deliver to pickup locations specified during order. If you do not find your preferred location, kindly contact us. In future we will be available at your door step.
What if I have allergies?
Please carefully review the ingredient list for each product before purchasing. If you have specific allergy concerns, we recommend contacting us directly, so we can help you find suitable options.
Where are you located?
We are located in Brampton, Ontario, Canada. We offer online ordering with delivery to pickup locations specified in the order form.
How to check the status of my order?
You can check the status of your order by logging into your account on our website. Once logged in, go to the "Order History" section to view the details and tracking information for your recent orders. Alternatively, you can also click the link provided in your order confirmation email.
What is your return policy?
Your satisfaction is very important to us. You are welcome to inspect the mangoes at the pickup location, and if you notice any issues with the fruit, we’ll be happy to replace them on the spot. Due to the perishable nature of our products, we do not accept returns.
Do you offer any other products?
Yes, we plan to offer a wider range of seasonal fruits, aromatic spices, and other handpicked specialties from India. Please follow us on social media for latest updates. Stay tuned — there’s more goodness coming your way!
Can I suggest a product?
Absolutely! We always welcome suggestions from our customers. If there’s a product you’d like to see, feel free to contact us. We’ll do our best to explore the possibility of bringing it to you.