Information
We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.
Frequently asked questions
How to contact you?
You can reach us through our contact page, by phone at +1 647 *******, or via email at info@ugadi.ca. We're always happy to assist you with any questions or concerns!
Can i pay at the delivey?
Yes, you can always pay at the pick up point location.
Do you offer international shipping?
Currently, we only ship within Canada. However, we are continuously exploring opportunities to expand our shipping options in the future. Please check back regularly for updates.
What if I have allergies?
Please carefully review the ingredient list for each product before purchasing. If you have specific allergy concerns, we recommend contacting us directly, so we can help you find suitable options.
How to check the status of my order?
You can check the status of your order by logging into your account on our website. Once logged in, go to the "Order History" section to view the details and tracking information for your recent orders.
What is your return policy?
Due to the perishable nature of our products, we do not accept returns. However, if you are unsatisfied with your order, please contact us within 24 hours of receiving your delivery, and we will do our best to resolve the issue.
Do you offer gift options?
Yes, we offer gift wrapping and personalized messages for your orders. You can select these options at checkout to add a special touch to your gift.
Where are you located?
We are located in Brampton, Ontario, Canada. We offer both online ordering with delivery and in-store pickup options for your convenience.
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